This analysis is on a company's 3-month data showcasing sales and profit on specific products across different store locations in Nigeria. The analysis was done with excel after the data was cleaned to ensure quality, and provides information on the performance of each product, location and region for the 3-month and for each individual month. This is part of the dashboard displaying Key Metrics and Slicers. The Key metrics change based on current data. The interactive dashboard shows 4 different visual interpretations of the data. Use the Slicers to interact with the dashboard or any of the visuals based on different parameters. Click here

Project Title: Western Union Upload Manager Project Objective The Western Union Upload Manager was initiated to automate and optimize the branch transaction settlement and reconciliation process. The key goals were: Automate Transaction Settlement to branches for faster, error-free processing Optimize Reconciliation to ensure accuracy and reduce manual workload Minimize Revenue Loss by identifying and closing settlement loopholes Project Outcome The project successfully delivered measurable improvements: Settlement Efficiency Achieved a 1 Business Day Settlement Period, compared to previous multi-day delays. Enhanced operational efficiency and improved partner satisfaction through faster fund allocations. Productivity Gains Saved 7 Working Days of Man-Hours Each Month. It reduced daily manual reconciliation efforts significantly, and freed up team capacity for higher-value tasks and strategic operations Revenue Protection Identified and Blocked Loopholes that previously led to untracked transactions and revenue leakage. Strengthened controls to ensure accurate, auditable settlements and reduced financial risk. Strategic Impact The Western Union Upload Manager has streamlined critical operations, improved financial controls, and delivered both cost-saving and revenue-protecting benefits to the organization. This project represents a scalable template for future automation and reconciliation enhancements across additional remittance services.

Project Title: Ria Bank Deposit Automation on Flexcube Project Objective The Ria Bank Deposit Automation on Flexcube project was implemented to improve customer experience, drive operational efficiency, and support revenue growth on our SaaS remittance platform. The core objectives were: Automate the settlement of Ria transactions directly into customer accounts. Reduce transaction processing time to enhance speed and reliability. Minimize customer aggravation and operational bottlenecks caused by manual processing. Project Outcome The project successfully delivered measurable improvements: Time & Productivity Efficiency Saved 10 minutes per transaction by eliminating manual processing. Increased daily transaction capacity without adding staff overhead Revenue Growth Increased customer adoption of the automated deposit option. Higher transaction volumes directly contributed to additional revenue streams. Enhanced Customer Experience Eliminated processing errors, disputes, and complaints associated with manual interventions. Improved customer trust through real-time settlement and transparency Strategic Impact The successful deployment of Ria Bank Deposit Automation on Flexcube has significantly enhanced the customer journey on the SaaS platform. By delivering speed, accuracy, and reliability, the project supports long-term customer retention, drives higher platform adoption, and sets the foundation for broader automation initiatives across remittance services.

Team Sprints @ Clicked Salesforce Administrator Sprint Discount tires system contains multiple legacy systems and inefficient process, leading to frustrated call agents, decreased sales and impatient customers. Project Objective: Build solutions to resolve their pain points. Business Analyst Sprint Delta Airlines current data is siloed, making it difficult to solve customer issues effectively and devise a robust business strategy. Project Objective: Analyze the situation and company's pain points. Assimilate its data, leveraging AI and CRM solutions to gain comprehensive insights. Proffer a solution Salesforce Badges View all Lightning Experience Reports & Dashboards Specialist Admin Super Set Business Administration Specialist User Access Fundamentals

Travel Pack Click to view This is a mini VA project done during my Virtual Assistant training. Research Report See full document Research report on Parks & the top ten most populated cities in California Managing a Virtual Team Virtually assisted the Group Head, Remittances. Managed a remote team of 36 product managers Weekly report collation and preparation Analyzing quarterly reports for insights performance tracking. Meeting scheduling & Note taking Other administrative tasks